12/25/2023 0 Comments Buy pronoun pins![]() ![]() You will be responsible for paying shipping costs for returning your item. To return your product, please mail your product to: QVWC SHOP: 210 Lonsdale Street, Melbourne, VIC, 3000, Australia. Once the returned item is received, a gift voucher will be emailed to you. If you would like to return something that was bought for you as a gift, we can offer a store credit for the value of your return. Please return your faulty item to the store, or for online orders please contact us at to resolve the issue. If replacement item is not available a refund will be issued. In the unlikely event of a faulty or damaged item we will offer to replace the item(s) depending on stock availability. Sale or markdown items are not applicable for a refund due to change of mind. If you’ve done all of this and you still have not received your refund yet, please contact us at. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. ![]() Please do not send your purchase directly back to the maker / artist / manufacturer.Īny item not in its original condition, is damaged or missing parts for reasons not due to our error, or any item that is returned more than 30 days after delivery, may be granted a partial refund or store credit based on our discretion. To complete your return, please provide a receipt or proof of purchase. ![]() Perishable items including food and cosmetics are unable to be returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We are happy to offer you free returns for change of mind on all full priced items within 30 days of purchase. If you'd like more than 150 pins or to otherwise customize your order quantity and included pronouns, or talk about wholesale rates you can email us at and we will make arrangements directly.At QVWC SHOP! we pride ourselves on our quality products and customer experience.
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